We had an amazing stay at Loop Hostel & Tours in Ha Giang. They even went above and beyond by arranging a transfer to our next destination when our plans changed. The hostel was also in a perfect location for exploring the Ha Giang loop, with clean and comfortable accommodations. we had a fantastic time and would highly recommend staying here.

We stayed at this hostel before embarking on the Ha Giang Loop adventure and it was the perfect starting point. They offered a convenient pickup from the bus station and had affordable scooter rentals. The staff provided maps and valuable recommendations for the loop. They even had free luggage storage lockers. This hostel is highly recommended for anyone doing the Ha Giang Loop!

The layout of the hostel was great, with an international restaurant serving both Western and Vietnamese food. The private room I stayed in was spacious with a large bathroom.

The pool was drained and unusable during my stay. There were some cleanliness issues with suspicious marks on the bedding and holes in the bathroom walls that allowed mosquitoes in.

The hosts were absolutely lovely and went above and beyond to make our stay amazing. The private room with AC was a game-changer. The younger staff members were helpful and spoke English well. The husband and wife team were kind and even used Google Translate to have funny conversations. They were understanding and let me switch to a scooter after my motorbike accident. The food was delicious and they helped me book my bus back to Hanoi. The bungalow was beautiful, clean, and felt brand new. The shuttle service, free storage, and laundry service were so convenient. The common area was spacious and comfortable. The staff provided EXCELLENT customer service. The tour with Nam and Ang was safe and fun. Mr. Bean was super nice and helpful. The bungalow was great value for money.

The staff at this hostel are incredibly helpful and friendly, providing excellent service throughout our stay. They even organized motorcycles for us to explore the surrounding area, ensuring we got the best prices and had a great experience. The private rooms were comfortable and clean, with a great shower. We also enjoyed the delicious food in the hostel restaurant and made use of the pool and billiard table.

The location of the hostel is a bit far from the city center.

The value for money at Loop Hostel & Tours was exceptional. The room was beautiful, felt brand new and super clean. The location was perfect for doing the loop and the staff went above and beyond to provide excellent customer service.

The morning meal could have been better with more variety or options.

Mind-blowing staff! Bean provided exceptional support throughout our Ha Giang Loop adventure. Hassle-free experience - Bean promptly arranged transportation and motorbike return for those who couldn't finish the loop. Great atmosphere with small group tours for a more personalized experience. Beautiful and clean bungalow with a king bed, felt brand new. Helpful staff who assist with laundry, bus tickets, pick up and drop off, and tours. Wide range of amenities including free secure luggage storage, laundry service, and shuttle service to town. Delicious food cooked fresh to order at the on-site restaurant. EXCELLENT customer service from all members of staff who go above and beyond. Easy and safe tour with the Easy Driver team, lots of fun and laughter. Lovely location outside the chaos of the city, with a friendly and cozy atmosphere. Helpful tips from staff for an enjoyable experience. Enjoyed the outdoor dining area, swimming pool, and picnic area.

Great location away from main road. Lovely rooms decorated with good lighting, huge beds, and quality bedding. Helpful staff arrange tours and provide reliable rental bikes. Recommended.

The location of the hotel was perfect for exploring the Ha Giang loop. The bikes we rented from the hostel were great and made our trip even more enjoyable. The staff were friendly and helpful, especially Bean who provided excellent service despite being very busy.

That the motorbike rental prices at the hostel were a bit more expensive compared to other places. the pool was out of order during our stay, and there were some issues with the cleanliness of the bedding and mosquitoes in the bathroom.

We got incredible value for our money with a beautiful bungalow, brand new and spotlessly clean. The location was peaceful and relaxing, away from the main road. The staff went above and beyond to provide excellent customer service, helping us with transportation and tour arrangements.

The breakfast experience could have been better with more options or variety.

Convenient location for the Loop adventure. Friendly staff, free transfer from bus station, and assistance with tours and transport. Well-maintained motorbikes available for rent. Highly recommended.

The location of the hotel was great, situated away from the busy main road, offering a peaceful and tranquil atmosphere. The rooms were beautifully decorated, especially the bamboo rooms, with comfortable beds and quality bedding. The staff were very helpful and arranged a tour for us at a good price. We were also impressed with the easy rider guide who took us to good homestays and introduced us to delicious local food.

That the hotel was quite far from town, making it difficult to explore the surrounding area and enjoy scenic views as we had hoped. the pool was small and not very useful, and the water was cold.

We had a fantastic stay at this cozy hostel. The location was perfect for exploring the Ha Giang loop, and we were able to rent excellent bikes right here. The staff, especially Bean, provided exceptional service despite being very busy. They even offered free pick up and drop off services! The facility itself was beautiful, with a swimming pool and lovely outdoor seating areas. The bungalow we stayed in was charming and comfortable, making our experience truly enjoyable. Plus, the hostel restaurant served delicious veggie fried rice. I highly recommend this hostel for a great stay in Ha Giang.

Comfy beds and hot showers. Friendly staff and great food.- Enjoyed the Ha Giang Loop tour

Inability to reach us about cancelled room. Had to seek accommodation elsewhere due to the room shortage

The layout of the hostel was great, with a pool table for entertainment in the evenings. The private room I stayed in was spacious, with a comfortable bed and a big bathroom. They managed to resolve a problem with a missed transfer and made sure we were taken care of.

There was a small incident involving a tour payment issue and one of the employees. It seemed like there may have been some miscommunication or dissatisfaction within the team, which was unfortunate to witness.